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işim kolay Field Service · For technical service companies

Run your service business from your phone, not from paper slips.

Every job moves in one flow, from the breakdown call to the invoice. The technician fills in the checklist on site, writes parts and labour on the slip and gets the customer to sign; the office sees it at the same moment and creates the invoice with one tap.

  • Define your own job types and checklists
  • Warranty tracking, scheduled maintenance and SMS reminders
  • Customer request link and signed service report

14 days free · no card required · nothing to install

Flexible enough for any service company

Appliance repair, boiler and AC dealer or industrial maintenance: start from a ready-made template, then shape job types and checklists to your own work.

Your own job types

Repair, maintenance, installation, gas refill… You set each type’s colour, default labour fee, the device types it applies to and its workflow steps.

Checklists

Attach a list of items to each job type. The technician marks every item as OK, Adjusted, Replaced or Not OK and adds notes and photos.

Customers, devices and warranty

Each customer’s devices are recorded with brand, model, serial number, installation date and warranty period. Warranty jobs keep their slip but are not charged to the customer.

Service slip, invoice and payment

Parts from stock, labour and other items go on the slip and parts leave the warehouse. One tap turns the slip into an invoice; take payment or send a PayTR payment link.

Scheduled maintenance

Devices due for maintenance are listed. Open work orders for the ones you select in one go, or send customers an SMS reminder.

Request link and customer approval

Customers leave a service request through a link on your website or WhatsApp. When the job is done they view and approve the service report from a link, or sign on the technician’s phone.

How a service job moves

A breakdown reported by phone, a request from the link and a maintenance visit that falls due all follow the same path.

  1. Request

    The office logs a breakdown call, the customer writes through the request link, or a job is opened from the maintenance list.

  2. Assignment

    The job goes to the device’s technician or the regional team, with an appointment time.

  3. On site

    The technician taps “On my way” and “Started” and fills in the checklist.

  4. Service slip

    Parts and labour are written on the slip; warranty is marked if it applies.

  5. Customer approval

    The customer signs on the phone or approves the service report from a link.

  6. Invoice

    The slip becomes an invoice; payment and payment link from the same screen.

Who uses it, and where

Everyone sees their own work: the office sees all jobs and fees, team leaders their region, technicians the jobs assigned to them.

Office and management

  • Job types, checklists and fees
  • Assignment, invoicing and collections
  • Team performance and reports

Team leader

  • Distributes jobs in the region
  • Follows the maintenance list
  • Sees the team’s workload

Technician

  • Today’s jobs and directions
  • Checklist, photos and service slip
  • Customer signature and report link

Start with a package, grow with işim kolay

The Field Service package runs on the shared işim kolay database. Your customers, devices, work orders, stock and invoices are the same records in the full version; when you need quotes, purchasing, HR or accounting integration you carry on with the same data.

  • Move to the full version with the same users
  • No data migration; the same records are used
  • SMS, email and accounting integrations

Frequently asked questions

Can an appliance service and a boiler service use the same software?

Yes. On first sign-in you choose your sector (appliances, boilers and AC, machine maintenance or general) and device types, job types and checklists are set up for you. You can change all of them and add new job types.

How are warranty jobs tracked?

Each device has warranty start and end dates, and jobs opened for a device under warranty are flagged. The slip of a warranty job is kept and parts leave stock, but the customer is not invoiced.

How do customers leave a service request?

You get your own request link to put on your website, Google Business Profile or WhatsApp. Requests land in the job list, and if the phone number matches a known customer, the customer and device are selected for you.

Is there anything to install?

No. The app opens in the browser and works like an app once added to your phone’s home screen. With “Start free trial” you open your own account in a few minutes, or we can set up a demo account for you.

What happens when I move to the full version?

The package is part of işim kolay. When you move to the full version your records stay as they are, and new modules open on the same data.

Try the Field Service package with your own work

Leave your details. We will set up a demo account that fits your business and give you a call.

Rather start right away? Start free trial →

benim@isimkolay.com

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